We are sure you’re going to love your Hydrow. We are so sure, we’ll offer you a full refund for up to 14 days after date of delivery. If you are not satisfied, we will accept a return but will require you to pay the return shipping. Upon return, the Hydrow must be in virtually new condition.
Hydrow comes with a limited parts and labor warranty when sold through our website or our 2018 Indiegogo campaign. Labor is covered for one year. The screen, other electronics, and wear items are covered for two years. The frame and other mechanical parts are covered for five years.
Warranties are not transferable.
Please contact us if you have any questions!