Hey Crew -
You might have heard about, or noticed, some changes to your Hydrow experience lately, and I thought it was time to formally introduce myself. Hello! I’m Craig Tello, Hydrow’s new Chief Experience Officer, and I’m beyond excited to have joined this incredible community of rowers. Your passion is contagious, and I’m honored to be part of the Hydrow Crew.
I joined Hydrow this fall, and since then I’ve committed to understanding what matters the most to you, our members. That includes how you use your Hydrow, speaking directly with some of you during Head of the Charles Week, plus, reading through your feedback and comments — from what you love to what you would love to see from us here at Hydrow.
Your honest feedback is invaluable and, rest assured, it’s at the forefront of my mind as I work to shape Hydrow content in 2024 and beyond.
Members are the heartbeat of our community, and I am committed to delivering workouts that continue to motivate, inspire, and empower you on your Hydrow journey! I also hope to design engaging content that complements and carries your Hydrow experience beyond your rower.
I recognize that any change can be challenging, especially when it comes to something as personal as your health and fitness. I appreciate your patience as we navigate this period of transition and try new things in the coming year.
Let’s keep the conversation going! I encourage you to continue sharing your thoughts and ideas. The best way for you to share with us is through the feedback button on your Hydrow. Your feedback helps the Hydrow Crew refine our approach as we work to make this experience even more amazing for you.
Starting in January, we’ll share some very exciting updates. Thank you for being part of our crew. Here’s to a fantastic fitness journey ahead!
See you on the leaderboard,